Emergency Calls

 

If you have a medical emergency, call 911 or go to the nearest emergency room.

 

If you do go to the Emergency Room or get admitted to the hospital.  Please contact our office as soon as possible. PLEASE DO NOT rely on the hospital to contact us.

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CALL BEFORE YOU GO.  Let us help you avoid an unnecessary visit to an Emergency Room or Urgent Care Center. We do 24/7 telemedicine appointments.

 

Did you know that emergency room visits or urgent care visits costs more than an office or telemedicine visit EVEN with the same diagnosis?

 

If you have an NON-Life Threatening condition-please call before you go  973-237-0700- follow the prompts regarding paging the provider.

 

We offer telemedicine after hours for all urgent cases.

 

 

 

 

Policy on Medication Refills

 

When medications are prescribed by the provider, there will be a sufficient quantity to last until your next office visit. Generally, the policy is to prescribe a three to six month supply.

You should discuss and know when your next appointment is. Appointment intervals are dependent upon your medical condition, the type of medication you take and if blood work is necessary to maintain the medication and proper follow-up.

Medications will not be refilled without proper blood work or follow-up, so please be sure to schedule your next appointment before you run out of your prescribed medication. 

 

 

Referrals

 

Please check your insurance policy to see if your plan requires you to obtain a referral prior to scheduling a specialist visit or testing. If you do require a referral, please make an appointment with the specialist. Then, notify our office of your need for a referral. Please allow 7 business days (excluding weekends) for the referral to be completed. This is necessary as some referrals are done electronically and sometimes we are unable to make immediate contact with the insurance company. The extra day allows us sufficient time to process your request so you may keep your appointment. Please note that electronic referrals cannot be backdated. A referral will only be completed on the same day in the event of an emergency.

When calling, please have the name of the specialist or facility, the phone number and the date of your appointment available. Thank you for your understanding in this matter.

 

Your Test Results

 

The majority of insurance companies require us to utilize Lab Corp or Quest Diagnostics for conventional lab work. All work done through these labs takes at least seven working days to be received by us. Once your results are available, they are reviewed by the Provider. Unless you have made other arrangements, all discussions regarding lab results will be made with the Provider during a follow up appointment, including any dietary and/or medication issues that need to be addressed.